Effective Date: September 23, 2026

These Terms of Service (the “Terms”) govern your access to and use of the pet photography services, website, booking systems, communications, galleries, deliverables, and related offerings provided by Maple Paw Photography Ltd. (“Maple Paw Photography Ltd.,” “we,” “us,” or “our”). By booking, purchasing, accessing, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our services or make a booking with Maple Paw Photography Ltd.

1. Introduction and Acceptance of Terms

These Terms form a legally binding agreement between you and Maple Paw Photography Ltd. regarding the provision of photography services for pets and related sessions. By submitting an inquiry, booking a session, paying an invoice, signing a contract, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms.

If you are booking on behalf of another person, you represent and warrant that you have authority to bind that person to these Terms.

2. Scope of Services

Maple Paw Photography Ltd. provides pet-focused photography services, which may include, without limitation:

Specific session details, included deliverables, session duration, editing style, location, number of images, print products, usage rights, and fees may vary depending on the package selected and any written agreement, invoice, or booking confirmation issued by Maple Paw Photography Ltd.

We reserve the right to determine, in our professional discretion, the suitability of animals, locations, lighting, weather, and safety conditions for each session. We may refuse or terminate a session if, in our judgment, circumstances create a risk to persons, animals, property, or equipment.

3. User Obligations and Responsibilities

You agree to comply with all instructions, policies, and safety requirements provided by Maple Paw Photography Ltd. during the booking process, at the session, and in any pre-session communications.

You are responsible for:

You acknowledge that pet photography may involve risks, including but not limited to animal behavior, environmental hazards, transportation, outdoor terrain, weather conditions, and interaction with people, animals, or objects. You assume all ordinary and inherent risks associated with participation in a photography session to the fullest extent permitted by law.

You agree that you will not bring to a session any animal that is sick, infested, untreated for parasites, or otherwise unsafe for contact with people or other animals, unless prior written arrangements are made and expressly approved by Maple Paw Photography Ltd.

You are responsible for obtaining any permits, permissions, or approvals required for a location that you request, unless otherwise agreed in writing.

4. Payment Terms and Conditions

All prices are listed in Canadian dollars unless otherwise stated. Taxes, fees, travel charges, location fees, product fees, rush fees, and other applicable amounts may be added where appropriate and in accordance with the applicable invoice or booking agreement.

Payment terms may include one or more of the following, as stated at the time of booking:

Your session is not confirmed until any required deposit or payment has been received and, where applicable, a booking confirmation has been issued by Maple Paw Photography Ltd.

If an invoice remains unpaid by the due date, we may suspend services, delay delivery, cancel the booking, and/or apply late fees to the extent permitted by law and as stated on the invoice or booking agreement. You are responsible for any collection costs or bank charges arising from failed payments, chargebacks, reversed transactions, or returned payments, except to the extent caused by our error.

Unless otherwise agreed in writing, session fees do not include unselected digital files, printed products, albums, wall art, or third-party vendor charges.

5. Cancellation and Refund Policy

Because we reserve time, prepare equipment, and may decline other bookings, deposits and retainers are generally non-refundable, except where required by applicable law or expressly stated otherwise in writing by Maple Paw Photography Ltd.

If you need to reschedule, you must provide notice as early as possible. Rescheduling is subject to availability and may be limited by seasonal demand, weather, or venue constraints. Additional fees may apply for repeated rescheduling, short-notice changes, travel changes, or special accommodations.

If you cancel a session, any refund, credit, or partial refund will be determined according to the booking terms provided at the time of purchase and subject to applicable law. In general:

If a session must be postponed or canceled due to unsafe weather, illness, venue restrictions, emergency, or other circumstances beyond our control, Maple Paw Photography Ltd. may offer a rescheduled date or credit at our discretion. We are not responsible for incidental expenses incurred by you, including travel, lodging, grooming, or veterinary costs.

If we must cancel a session for reasons within our control, our liability will be limited to rescheduling the session or refunding amounts paid for the canceled session, as determined by applicable law and the specific circumstances.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Paw Photography Ltd. and its directors, officers, employees, contractors, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, emotional distress, or loss of opportunity, arising out of or relating to the services.

Without limiting the foregoing, we are not liable for:

Our total aggregate liability for any claim arising from or related to the services shall not exceed the amount paid by you to Maple Paw Photography Ltd. for the specific session or product giving rise to the claim, except where such limitation is prohibited by law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or any liability that cannot lawfully be limited in Canada.

7. Intellectual Property Rights

All photographs, images, proofs, edited files, previews, concepts, designs, workflows, session materials, and related creative works created by Maple Paw Photography Ltd. remain the intellectual property of Maple Paw Photography Ltd. unless otherwise expressly agreed in writing.

Upon full payment, you may receive a limited, non-exclusive, non-transferable license to use delivered images for personal, non-commercial use, subject to any written usage terms provided by us. Unless expressly authorized in writing, you may not:

Maple Paw Photography Ltd. may use photographs and related content for portfolio, marketing, website, social media, print promotion, competitions, and similar business purposes, subject to any express written opt-out or other written agreement with you. Where required by law or by our privacy practices, we will seek consent for such use.

You may not copy, reproduce, distribute, modify, publish, or create derivative works from any content on our website, booking materials, or communications without our prior written consent, except as permitted by law.

8. Data Protection and Privacy

Maple Paw Photography Ltd. collects, uses, stores, and discloses personal information in connection with inquiries, bookings, payments, session delivery, customer service, and marketing, as permitted by applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

Personal information may include your name, contact details, payment information, session preferences, pet information, images, communication records, and related business records.

We use reasonable safeguards to protect personal information against loss, unauthorized access, disclosure, alteration, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our services, you consent to the collection, use, retention, and disclosure of your personal information as reasonably necessary to deliver our services, process payments, communicate with you, comply with legal obligations, and administer our business. We may use third-party service providers for payment processing, cloud storage, scheduling, email delivery, and image delivery, and your information may be processed by those providers subject to their own terms and privacy policies.

Where photographs include identifiable individuals, you confirm that you have the authority to provide any necessary consent for their capture and use, or that you will obtain such consent before the session where required.

9. Force Majeure

Maple Paw Photography Ltd. shall not be liable for any delay, cancellation, failure to perform, or inability to deliver services resulting from events beyond our reasonable control, including but not limited to:

In such events, we may reschedule, modify, or cancel services without liability beyond any remedy required by applicable law.

10. Changes to Terms

Maple Paw Photography Ltd. may update or modify these Terms from time to time to reflect changes in our practices, services, business operations, or legal requirements. The revised Terms will be effective when posted, communicated, or otherwise made available to you, unless a different effective date is specified.

Your continued use of our services after any changes are made constitutes your acceptance of the updated Terms. If you do not agree to revised Terms, you should discontinue use of our services and refrain from making further bookings.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them, the services, or any booking with Maple Paw Photography Ltd. shall be governed by and construed in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Saskatchewan, Canada, shall have exclusive jurisdiction over any legal proceeding arising out of or relating to these Terms or the services, subject to any mandatory consumer protection laws that apply and cannot be waived.

12. Contact Information

If you have any questions about these Terms or our services, please contact:

Maple Paw Photography Ltd.
Unit 204, 2206 Hanselman Avenue
Saskatoon, SK S7L 4R6
Canada

Email: [email protected]
Phone: +1 (306) 784-2956

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, unenforceable, or contrary to applicable law, that provision shall be severed or limited to the minimum extent necessary so that the remaining provisions continue in full force and effect.

The failure of Maple Paw Photography Ltd. to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged by us in writing.

These Terms, together with any written booking confirmation, invoice, service agreement, or policy expressly incorporated by reference, constitute the entire agreement between you and Maple Paw Photography Ltd. regarding the subject matter hereof and supersede prior or contemporaneous understandings relating to the same subject matter, except to the extent expressly stated otherwise in writing.

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